support@experttexting.com
845-580-6454

Coverage

24
Apr

Sender ID supported countries

Below are the countries where Sender ID is supported, We have also mentioned list of countries where Sender ID have to be Registered with Carriers / Networks. Few countries specifically requires some documents like Company formation or License copy. On the other hand, many of the countries do not require registration with their networks, so you can just login to Customer Area, Goto Send Message, and click Add Sender ID  and it’ll be instant.

 

Countries where SenderID is supported.

Country Registration required Processing time
Albania No Instant from Customer
Area
Andorra No Instant from Customer
Area
Angola No Instant from Customer
Area
Anguilla No Instant from Customer
Area
Antigua &
Barbuda
No Instant from Customer
Area
Armenia No Instant from Customer
Area
Aruba No Instant from Customer
Area
Australia No Instant from Customer
Area
Austria No Instant from Customer
Area
Bahamas No Instant from Customer
Area
Bahrain No Instant from Customer
Area
Barbados No Instant from Customer
Area
Belarus Yes 7-8 days | Contact
Live chat Support
Belize No Instant from Customer
Area
Benin No Instant from Customer
Area
Bermuda No Instant from Customer
Area
Bhutan No Instant from Customer
Area
Bolivia No Instant from Customer
Area
Bosnia &
Herzegovina
No Instant from Customer
Area
Botswana No Instant from Customer
Area
Brunei
Darussalam
No Instant from Customer
Area
Bulgaria No Instant from Customer
Area
Burkina Faso No Instant from Customer
Area
Burundi No Instant from Customer
Area
Cambodia No Instant from Customer
Area
Cameroon No Instant from Customer
Area
Cape Verde No Instant from Customer
Area
Central
African Republic
No Instant from Customer
Area
Chad No Instant from Customer
Area
Comoros No Instant from Customer
Area
Cook Islands No Instant from Customer
Area
Cote dIvoire No Instant from Customer
Area
Cuba Yes 7-8 days | Contact
Live chat Support
Cyprus No Instant from Customer
Area
Czech Republic No Instant from Customer
Area
Denmark No Instant from Customer
Area
Djibouti No Instant from Customer
Area
Dominica No Instant from Customer
Area
Egypt Yes 2-3 days | Contact
Live chat Support/td>
Equatorial
Guinea
No Instant from Customer
Area
Estonia No Instant from Customer
Area
Falkland
Islands
No Instant from Customer
Area
Faroe Islands No Instant from Customer
Area
Fiji No Instant from Customer
Area
Finland No Instant from Customer
Area
France No Instant from Customer
Area
French
Polynesia
No Instant from Customer
Area
Gabon No Instant from Customer
Area
Gambia No Instant from Customer
Area
Georgia No Instant from Customer
Area
Germany No Instant from Customer
Area
Gibraltar No Instant from Customer
Area
Greece No Instant from Customer
Area
Greenland No Instant from Customer
Area
Grenada No Instant from Customer
Area
Guadeloupe No Instant from Customer
Area
Guernsey No Instant from Customer
Area
Guinea No Instant from Customer
Area
Guinea-Bissau No Instant from Customer
Area
Guyana No Instant from Customer
Area
Haiti No Instant from Customer
Area
Hong Kong No Instant from Customer
Area
Iceland No Instant from Customer
Area
India Yes 7-8 days | Contact
Live chat Support
Indonesia Yes 7-8 days | Contact
Live chat Support
Ireland No Instant from Customer
Area
Isle of Man No Instant from Customer
Area
Israel No Instant from Customer
Area
Italy No Instant from Customer
Area
Jamaica No Instant from Customer
Area
Japan No (except 1 network
– KDDI)
Instant from Customer
Area
Jersey No Instant from Customer
Area
Jordan Yes (For Trans) Few hours | Send your SenderID and sample content

to support@experttexting.com

Kuwait Yes 7-8 days | Contact
Live chat Support
Latvia No Instant from Customer
Area
Lebanon No Instant from Customer
Area
Lesotho No Instant from Customer
Area
Liberia No Instant from Customer
Area
Libya No Instant from Customer
Area
Liechtenstein No Instant from Customer
Area
Lithuania No Instant from Customer
Area
Luxembourg No Instant from Customer
Area
Macau No Instant from Customer
Area
Macedonia No Instant from Customer
Area
Madagascar No Instant from Customer
Area
Malawi No Instant from Customer
Area
Maldives No Instant from Customer
Area
Malta No Instant from Customer
Area
Martinique No Instant from Customer
Area
Mauritania No Instant from Customer
Area
Mauritius No Instant from Customer
Area
Mayotte No Instant from Customer
Area
Moldova No Instant from Customer
Area
Mongolia No Instant from Customer
Area
Montenegro No Instant from Customer
Area
Montserrat No Instant from Customer
Area
Netherlands No Instant from Customer
Area
Netherlands
Antilles
No Instant from Customer
Area
New Caledonia No Instant from Customer
Area
Niger No Instant from Customer
Area
Nigeria No Instant from Customer
Area
Norfolk Island No Instant from Customer
Area
Norway No Instant from Customer
Area
Oman Yes 3-5 days | Contact
Live chat Support
Pakistan Yes 7-8 days | Contact
Live chat Support
Palestinian
Territory
No Instant from Customer
Area
Papua New
Guinea
No Instant from Customer
Area
Paraguay No Instant from Customer
Area
Peru No (except 1 network
– Claro)
Instant from Customer
Area
Philippines Yes 2-3 days | Contact
Live chat Support
Poland No Instant from Customer
Area
Portugal No Instant from Customer
Area
Qatar Yes Few hours | Contact
Live chat Support
Reunion No Instant from Customer
Area
Russia No Instant from Customer
Area
Rwanda No Instant from Customer
Area
Samoa No Instant from Customer
Area
San Marino No Instant from Customer
Area
Sao Tome &
Principe
No Instant from Customer
Area
Saudi Arabia No Instant from Customer
Area
Senegal No Instant from Customer
Area
Serbia No Instant from Customer
Area
Seychelles No Instant from Customer
Area
Sierra Leone No Instant from Customer
Area
Singapore No Instant from Customer
Area
Slovakia No Instant from Customer
Area
Slovenia No Instant from Customer
Area
Solomon
Islands
No Instant from Customer
Area
Somalia No Instant from Customer
Area
South Sudan No Instant from Customer
Area
Spain No Instant from Customer
Area
St Kitts &
Nevis
No Instant from Customer
Area
St Lucia No Instant from Customer
Area
St Vincent
& the Grenadines
No Instant from Customer
Area
Sudan No Instant from Customer
Area
Suriname No Instant from Customer
Area
Swaziland No Instant from Customer
Area
Sweden No Instant from Customer
Area
Switzerland No Instant from Customer
Area
Taiwan No Instant from Customer
Area
Tajikistan No Instant from Customer
Area
Tanzania No Instant from Customer
Area
Thailand Yes 7-8 days | Contact
Live chat Support
Timor-Leste No Instant from Customer
Area
Togo No Instant from Customer
Area
Tonga No Instant from Customer
Area
Trinidad &
Tobago
No Instant from Customer
Area
Turkey Yes Email to support SenderID and sample content
Turkmenistan No Instant from Customer
Area
Turks &
Caicos Islands
No Instant from Customer
Area
Uganda No Instant from Customer
Area
Ukraine No Instant from Customer
Area
United Arab
Emirates
Yes 7-8 days | Contact
Live chat Support
United Kingdom No Instant from Customer
Area
Uzbekistan No Instant from Customer
Area
Vanuatu No Instant from Customer
Area
Virgin Islands
British
No Instant from Customer
Area
Yemen No Instant from Customer
Area
Zambia No Instant from Customer
Area
Zimbabwe No Instant from Customer
Area

 

Countries Where SenderID is not supported.

Countries
Afghanistan
Algeria
Argentina
Azerbaijan
Bangladesh
Belgium
Brazil
Canada
Cayman Islands
Chile
China
Colombia
Congo
Congo D.R.
Costa Rica
Croatia
Diego Garcia
Dominican Republic
Ecuador
El Salvador
French Guiana
Ghana
Guam
Guatemala
Honduras
Hungary
Iran
Iraq
Kazakhstan
Kenya
Kyrgyzstan
Laos PDR
Malaysia
Mali
Mexico
Monaco
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
New Zealand
Nicaragua
Panama
Puerto Rico
Romania
South Africa
South Korea
Sri Lanka
Syria
Tunisia
United States
Uruguay
Venezuela
Vietnam

 

20
Aug

Keyword Based Marketing (ShortCode)

Keyword:

SMS Keywords are short words made of letters and/or numbers that can be sent to a shortcode in order to trigger a response. Keywords allow your customers or group members to join your group messaging contact list from their own phones.

By texting the specified keyword (for e.g. CRICKET) to the specified shortcode (for e.g. 27367), a mobile system can perform some type of action, defined by the company offering the keyword/shortcode. This may be as simple as sending a “Thanks for contacting us, we’ll be in touch” message back to the user, or beginning some kind of workflow process such as adding you to some subscriber list.

We, at ExpertTexting, are pleased to announce that ExpertTexting now supports keywords based marketing over shortcode for US.This service will be used by ExpertTexting’s Customers for marketing/alerting purposes only to their opt-in recipients either by using web form or directly subscription via opt-in to their campaign by sending text message.

Creating a Keyword:

You can create your own keyword by following the simple steps as shown in the screenshots:

Step 1:
From Dashboard, Under “Campaign Management” tab – click on “Keywords”

1

 

 

Step 2:

From Keyword screen, click on “Create Keyword”

2

Step 3:

Select a suitable unique keyword and click “Next”
Note: The first keyword that gets approved is free, the next keyword will be charged accordingly.

3

Step 4:

Fill in all the required details and check “I agree to terms and conditions above” and click “Submit”

4

5

Step 6:

You will be redirected to “Thank you” page and your keyword will be sent to Administrator for approval and it will be reviewed within 48 hours. To see your keyword’s status, click “Go To Main Screen”

6

Step 7:

On Keyword main screen, your keyword will appear with its current status.

7

Step 8:

After Verification by ET, your keyword will be approved if it meets all requirements. After which you can add contacts to the keyword group by clicking the appropriate icon in the “Action” column.

8

And that is it. You have successfully created a keyword that can be utilized in a campaign.

 

Campaign:

Campaigns are an effective way to build rich marketing lists as when you set up a comprehensive text message campaign, you can create messages that will automatically be sent based on subscriber actions. This functionality enables you to provide immediate customer service.

Campaigns work in a simple way just like 1.2.3:

  1. Create a campaign based on a keyword and set automated response messages based on subscriber action.
  2. Customers text your keyword to your shortcode number to join your list.
  3. Customer receives an auto response when they join.

 

Creating a Campaign:

You can create your own campaign by following the simple steps as shown in the screenshots:

Step 1:
From Dashboard, Under “Campaign Management” tab – click on “Campaigns”

1

 

 Step 2:

From Campaign screen, click on “Add Campaign” and then choose appropriate campaign.

2

 

Alerts / Notification campaigns are used to set a Pre-defined template with dynamic variables which can later be used via Rest API.

 

Step 3:

Fill in all the required details and click “submit”

3

Step 4:

You will be redirected to “Thank you” page and your campaign will be sent to Administrator for approval and it will be reviewed within 48 hours. To see your campaign’s status, click “Go To Main Screen”

 4

Step 5:

On Campaign main screen, your campaign will appear with its current status.

 5

Step 6:

After sometime, your campaign will be approved if it meets all requirements.

And that is it. You have successfully created a campaign. Your campaign is now live.

 

6

 

How Does Keyword work ?

 Customers can interact with the Keyword by sending the keyword with helper text to the ExpertTexting designated shortcode: 27367* and in return, they will get the automated response set by the campaign’s maker.
* This short code is only limited to the US region.

Following are the ways that the customer can interact with the campaign:

  • OPT IN

You need to ask your customer to send text message “JOIN <CampaignKeyword>” to 27367. This will join them in that specific campaign. Example (Text: JOIN BUY1GET2 to 27367)

The response they will get is what you have set in “Opt In” text while creating the keyword.

1

You can also manually add contacts to the campaign from keyword screen.

2

Upon adding, they will receive the “welcome” text that you have set while creating the keyword.

 

3

  • OPT OUT

You need to ask your customer to send text message “STOP <CampaignKeyword>” to 27367. This will remove them from that specific campaign. Example (Text: STOP BUY1GET2 to 27367)

The response they will get is what you have set in “Opt Out” text while creating the keyword.

4

 

Customer can also send text message “STOP” to 27367. This will remove them from all campaigns at once.Example (Text: STOP to 27367)

5

 

  • HELP

You need to ask your customer to send text message “HELP <CampaignKeyword>” to 27367. This will send them detail text regarding that campaign. Example (Text: HELP BUY1GET2 to 27367)

The response they will get is what you have set in “Help” text while creating the keyword.

6

 

Customer can also send text message “HELP” to 27367. This will send them detail text regarding ExpertTexting keyword service. Example (Text: HELP to 27367)

7

 

** Sender using ET Short Code Service for sending Messages to their Customer will be charged as per pricing mentioned. Customer replying back to Campaign or sending message to 27367 will be charged by their Carrier as per subscription plan(Message &data rates may apply).

 

If you have any further queries feel free to contact us at support@experttexting.com.

1
Aug

Coverage

ExpertTexting Coverage

 

A

30
Jul

Coverage in United-Kingdom

In United Kingdom, Our Network Coverage are with following carriers:

Routo
3
Tismi
OnePhone
Tru
Lycamobile
Vectone mobile
Stour Marine
Airtel Jersey
Teleena
Marathon Telecom
BT Mobile
UK01
now broadband
Orange T-Mobile EE
Pronto
Orange
FleXtel
TalkTalk Business
JSC Ingenium
PMN
C&W Jersey
Cloud9
Synectiv
Vodafone
HSL
O2

30
Jul

Coverage in United States

In United States, Our Network Coverage are with following carriers:

Illinois Valley Cellular
TelAlaska Cellular
SI Wireless
Five Star Wireless
ACS Wireless
PTCI Wireless Bonfire
AT&T Mobility
Northstar Technology
Proximity Mobility
Simmetry
Bluegrass Cellular
New Dimension Wireless
Midwest Wireless
Verizon Wireless
Mohave Wireless
PACE
NEP Wireless
Appalachian Wireless
CellularOne of East Texas
Alltel
Bug Tussel Wireless
Thumb Cellular
ASTAC Cellular – CellularOne
i wireless
MTA Wireless
PLATEAU Wireless
Mid-Tex Cellular
Long Lines Wireless
Cellular One of East Central Illinois
Northeast Wireless
Cincinnati Bell Wireless
Wilkes
Cordova Wireless
Nex-Tech Wireless
GCI Cellular
Southern LINC
WestLink Communications
UBET Wireless
Trans Texas PCS
Crossroads Wireless
Get Mobile
Pine Belt Wireless
Sprocket Wireless
Cellular One of Northeast Pennsylvania
Pine Cellular
metroPCS
Chariton Valley Cellular
Centennial Wireless
Carolina West Wireless
Commnet Wireless
cv cellular
T-Mobile
Cellcom
Fisher Wireless
Chat Mobility
AmeriLink PCS
Northwest Missouri Cellular
SRT Wireless
Copper Valley Wireless
Emery Telcom
Oklahoma Western Telephone Company
Custer Telephone Wireless
Corr Wireless
U.S. Cellular
United Wireless
Sprint Nextel
Immix Wireless
Element Mobile
Indigo Wireless
Union Cellular
PetroCom
Cellular One
Nemont
PinPoint Wireless
Snake River PCS
Einstein PCS
Viaero Wireless
Pioneer Cellular
TSI
Golden State Cellular
Cricket
Edge Wireless
Telemetrix
Advantage Cellular
Mid-Rivers Wireless